Sleeptek uses pure organic rubber from Sri Lanka. All rubber cores within a mattress can vary in firmness depending of the comfort level ordered. Our organic rubber cores as the follow ILD.
All rubber cores are tested for firmness multiple times throughout the manufacturing process to ensure consistency; this is part of Sleeptek’s on-going quality control systems to assure you get the right mattress.
Our organic rubber cores are made using the purest method of production, the Dunlop process, which requires very minimal vulcanizing agents. The vulcanizing agent used in our organic rubber cores is zinc oxide, from 3-6% is added depending of the firmness of the core.
No other agents or chemicals are added to our organic rubber cores at any point.
All of the organic rubber cores we purchase to manufacture our mattresses are made using the Dunlop process. It’s the most natural way of making rubber cores and guarantees a purer rubber. The Dunlop process occurs in the country of origin of the organic rubber, and doesn’t require as many stabilizers to transport the organic rubber sap to a different country. All rubber cores we purchase come with a 3rd party lab report to prove their purity. This report can be found under certifications.
Our mattresses and toppers do not contain any synthetic or toxic fire retardants. All Sleeptek mattresses and toppers are wrapped with quilting using dense organic wool layers which allows our products to pass all American and Canadian bedding regulations.
Unfortunately, we do not sell raw materials.
If you find your mattress to be defective, please contact the authorized dealer who sold you the mattress. They will assist you in determining the issues and solutions. If the authorized dealer is not in business anymore, please contact Sleeptek’s customer service directly via email or telephone. They will require proof of purchase and pictures of the defects. Our customer service representative will help you find the best solutions to resolve the issue.
There’s no chemical off-gassing from any of Sleeptek’s bedding products. However, natural materials can have a natural scent that some individuals might react to.
Yes you can. All mattresses produced at Sleeptek are handmade so custom sizes are possible. Certain limitations are to be expected, and custom fees may be applied to your order.
To ensure the complete safety of your baby, Sleeptek only manufactures standard crib size mattresses for infants. Cradle sizes are not part of our product line, unfortunately.
All mattresses manufactured by Sleeptek must be supported by a firm and breathable base to ensure compliance and not to void the mattress’ warranty. Firmness is important to ensure proper alignment of the mattress. Any organic mattress requires full breathability. If you support your organic mattress with a solid platform, there’s a chance that mold could grow over time, and this won’t be covered under our warranty.
Our wool moisture pad is not waterproof, but water resistant. If a spill occurs, the liquid will sit on top of pad for up to 4 hours, allowing you the chance to remove the pad and wash it. Keep in mind that your organic crib mattress needs to breathe; therefore placing a waterproof pad on it would prevent it from breathing properly.
Your Sleeptek foundation should be set up with the firm slated support on the topside, and the hollow side at the bottom. If you require further assistance, please contact your local dealer or Sleeptek’s customer service.